Purchasing Tickets
The Box Office in the Illinois State University Center for the Performing Arts handles tickets for all College of Fine Arts events, including music and theatre performances in the Center for the Performing Arts, the Illinois Shakespeare Festival, theatre performances in Westhoff Theatre, and the Madrigal Dinners at the Alumni Center.
The Box Office is located in the Center for the Performing Arts lobby open 11 am to 5 pm, Monday through Friday. There are several metered spaces on School Street for Box Office business, or you can avoid the hassle and call (309) 438-2535. Order your tickets by credit card in advance over the phone -- there is no extra charge, and when you come to the performance, you can breeze through the expedited will-call ticket line to avoid waiting.
Note: When picking up tickets directly before a Westhoff performance, Madrigal performance, or Illinois Shakespeare Festival performance, a separate box office is set up at the performance location.
Recitals, Freestage performances, and Gallery Exhibits
These events are usually free and are not ticketed through the Box Office. University Galleries accepts donations from visitors, but does not charge to view exhibits.
Parking
- Event Parking is available in the School Street Parking Deck (School and Beaufort) for evening and weekend events for a flat $4 fee per car. If the booth is not staffed, use the machine in the right lane and place the receipt on your dashboard.
- Public Parking is available in the South University Street Parking Deck (University St, just north of Beaufort) at any time for $.80 per hour.
- For Madrigal Dinners, free public parking is available at the Alumni Center.
- For the Illinois Shakespeare Festival, free public parking is available in St. John's Lutheran Church parking lot across the street from Ewing Cultural Center.
For building locations and directions to campus,, check out the Campus Map.
Ticket Policies
Ticket Validity:
Tickets are only valid until 5 minutes before a performance, at which time all empty seats will be made available for sale to rush seating patrons.
Late Seating:
Patrons who arrive after a performance has been started for a Westhoff Theatre production will not be seated until intermission if there is one (this is for safety requirements due to the intimate nature of the space -- entering the theatre requires walking on the stage). For events in the Center for the Performing Arts, patrons may be seated late at the discretion of the House Manager during an appropriate break in the performance.
Exchanges/Refunds:
Exchanges can be made for a $2.00 exchange fee per ticket at least 24 hours in advance. (First exchange fee is waived for subscribers.) Tickets can not be refunded. Madrigal Dinner tickets must be purchased at least 48 hours in advance and there are no refunds due to the cost of the meals.
Rush Seating:
For our sold out performances, rush seating passes may be available. Contact the box office for more information.